What is LIFF, and why set it up?
LIFF is a web page that opens inside LINE. Once it is set up, a fan who taps a button the AI sent stays in LINE, and LINE tells us which fan it is, so there is no login link to tap.
Is it required?
Yes. When you create a companion and connect your LINE Official Account, you finish this step before entering the dashboard: without a LIFF, buttons open in the browser and rely on a one-time login link, which often gets fans stuck. Following the steps above takes about 5 minutes. If you have not connected LINE yet, you can enter the dashboard first and do this together with connecting LINE on the Channels page.
What if I see an error?
"Channel ID or Channel secret is wrong": copy them again from Basic settings of the LINE Login channel, not the Messaging API channel. The Channel ID is digits only.
"This is a Messaging API channel, not a LINE Login channel": you pasted your Official Account's channel. Create a separate LINE Login channel (steps 3 to 6).
The LIFF tab on your Official Account's channel will not let you add a LIFF app: LINE does not allow LIFF on Messaging API channels. Skip it and create a LINE Login channel (step 3).
Create does nothing when you make the channel: the name or description has an emoji, the name is over 20 characters or contains "LINE", or Company or owner's country or region is still Not set. See step 4.
"This LINE Login channel is already used by another companion": each companion needs its own LINE Login channel; create a new one.
"This channel already has the maximum of 30 LIFF apps": delete unused LIFF apps on the channel's LIFF tab, or create a new LINE Login channel.
Buttons open but say the app is unavailable, or only work for you: the channel is still Developing; do step 5.
Fans who open a button are asked to log in again or are not recognised: the LINE Login channel is in a different provider from your Official Account. Create it in the same provider (step 2) and press "Create LIFF automatically" again.
Is my Channel secret safe?
Paste it only into the FansNetwork dashboard and do not share it. It is stored on our servers and used only to create or repair your LIFF.
If it leaks: press Issue next to Channel secret in Basic settings to get a new one, then press "Create LIFF automatically" in the dashboard again.






